To enroll in our course, please first select the subscription option. After this, you will be directed to payment options following a series of verification steps.

Payment Structure:

• For the full CLINICAL course, which spans five months, payment is required in advance. You may choose to pay the entire amount upfront or opt for a two-installment plan: 50% before enrollment and the remaining 50% after two months. The installment policy is applicable exclusively to individuals who enroll within the first month of the course commencement.
• You are eligible for a complimentary two-week trial of the full course before making your full payment. Please note that this free trial is only available at the beginning of a course and is not offered at any other time. This offer is applicable exclusively to the full five-month course. 

Refund and Cancellation Policy:

• If you decide to withdraw from the course within the first two weeks, you are entitled to a full refund. After the two-week period, refunds will no longer be available. Once access to the course software has been granted, no refunds will be issued. Refunds can only be processed to your bank account. 
• Please be advised that if you enroll in the course after the free two-week free session has concluded, it will be assumed that you have reviewed our complimentary classes. As a result, no refunds will be issued for enrollments made after this period.
• If you decide to withdraw, a 10% administrative fee will be deducted from the total payment. 

Course Access:

• Upon payment, you will receive a receipt via email and a confirmation on our website.
• Access to course notes and lecture materials will be available until you pass your exam. However, video access is valid for up to ten months from the date of commencement of a new batch. 

  Please note that the duration of the course is not calculated from the date of your enrollment but is fixed at 10 months from the official start date of the course.

  Should you require continued access to video recordings beyond this period, an additional minimal fee will apply. If you wish to participate in live classes or receive updates on recent questions after the initial five-month course period, an extra subscription fee will be required.

Payment Methods:

• All payments must be made online. We do not accept cash or offline payments.

Customer Support:

• Should you have any concerns or dissatisfaction with our service, please contact us at firstaidamc4536@outlook.com. We are committed to resolving any issues in accordance with Australian Consumer Law in cases of major faults or defects.

Subscription Pause:

• If you encounter personal issues or emergencies preventing you from continuing the course after full payment, you may request to pause your subscription within the initial two months. You will be able to rejoin a new batch by paying an additional AUD 150. The course duration will then resume from the start of the new batch.

Policy Changes:

• First AID AMC reserves the right to amend its policies as necessary. Any major changes to payment structures will be communicated to candidates at least three months in advance.

Intellectual Property and Conduct:

• First AID AMC retains all rights to its course materials, video recordings, lecture notes, and mock examinations. Unauthorized sharing of these materials is a legal offense.
• We conduct regular surveys and audits to monitor software usage. Any illegal activity or breach will result in immediate removal from the course, forfeiture of course fees, and no refunds.